One unfortunate day in history I had to switch my connection from Airtel to Vodafone. Thanks to BA Continuum Solutions.
Being with Vodafone has been a bumpy ride. Horrible customer service, unstable coverage, problems with connectivity, and age long process to solve an issue.
Fed up of all this, late last year I finally switched back to Airtel using porting services. This process too however was not easy at all and the experience is still a nightmare.
Slowly I let go of this experience too and use the very natural habit of mine 'forgiveness'. But guess it was a BIG mistake.
Vodafone is back with its irritating abilities at the peak. Despite being with Airtel, I still get vodafone messages about their updates, offers and blah blah blah. And as if this was not enough, vodafone came up with a new idea. They are now calling me almost everyday for payment on a number I had disconnected 2 years back 9703201410. Despite mentioning to them multiple times that it was disconnected and I don't even have the sim and forwarding them the confirmation email too, there has not been any resolution as well.
Most interestingly, try calling that number 9703201410... it would say 'this number does not exist'. Every time the customer service rep agrees to this, makes a note and says will get back with a solution... but none so far.
Because my current number is a ported number, airtel has also pushing the pressure on me asking me to make the payment though have been understanding with the issue at least.
To add to all this torture, this morning wake up to get shocked to see my number inactive and it has been so since then.
Heading to Airtel office first with all relevant proofs and then to Vodafone if needed.
Overall a pathetic experience....and one that drains you out.
Being with Vodafone has been a bumpy ride. Horrible customer service, unstable coverage, problems with connectivity, and age long process to solve an issue.
Fed up of all this, late last year I finally switched back to Airtel using porting services. This process too however was not easy at all and the experience is still a nightmare.
Slowly I let go of this experience too and use the very natural habit of mine 'forgiveness'. But guess it was a BIG mistake.
Vodafone is back with its irritating abilities at the peak. Despite being with Airtel, I still get vodafone messages about their updates, offers and blah blah blah. And as if this was not enough, vodafone came up with a new idea. They are now calling me almost everyday for payment on a number I had disconnected 2 years back 9703201410. Despite mentioning to them multiple times that it was disconnected and I don't even have the sim and forwarding them the confirmation email too, there has not been any resolution as well.
Most interestingly, try calling that number 9703201410... it would say 'this number does not exist'. Every time the customer service rep agrees to this, makes a note and says will get back with a solution... but none so far.
Because my current number is a ported number, airtel has also pushing the pressure on me asking me to make the payment though have been understanding with the issue at least.
To add to all this torture, this morning wake up to get shocked to see my number inactive and it has been so since then.
Heading to Airtel office first with all relevant proofs and then to Vodafone if needed.
Overall a pathetic experience....and one that drains you out.
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